Sending Documents to Customs

Prerequisites

• Documents must be scanned or attached to the shipment.

• Each document must have a valid Document type.

  • Invoices must use document type N380.

Step 1: Open “Send attachment(s)”

1. Open the shipment in Postbox.

2. Select the shipment you want to send documents for.

3. In the top menu, click Send documents.

4. Choose Send attachment(s).

   
   

Step 2: Check and edit attachment details

The Attachment setup window will open.

For each attached document:

1. Select the document from the list.

2. Verify or fill in the following fields:

   • Title (optional)

   • Document type

     • Use N380 for invoices.

   • Description (optional)

   • Language (if required)

3. Click Save after making changes.

4. 

Step 3: Ensure documents are added to “Additional documents”

Only documents added under 44. Additional documents can be selected and sent.

1. Open 44. Additional documents on the shipment.

2. Make sure the relevant documents are listed there.

3. Typical examples:

   • N380 – Invoice

   • N740 – Other supporting documents

Step 4: Send the documents

1. Once all required documents are correctly set up, click Save.

2. The documents will now be sent to Customs automatically.