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System Status Page
| Date | Time | Type | Message |
|---|---|---|---|
|
14.06.2025 |
10:00-15:00 |
NCTS |
The Swedish Customs have a planned maintenance in the Transit system, it is possible to send in declarations but these will end up in a queue and will be processed after the maintenance. |
| Friday 13.06 | 07:00- |
NCTS – test
|
The Norwegian Customs is experiencing problems with the NCTS declarant test environment.
Work is currently underway to identify and correct the error.
This error situation is not related to the problems that occurred on the evening of 11.06.2025 in connection with the production of the new NCTS version.
|
| 06-07/05 | 22.00-22.00 | Planned shutdown |
Planned Service Window for PRD -Systems A planned service window is scheduled from Friday, June 6, 2025, at 22:00 to Saturday, June 7, 2025, at 22:00. We recommend taking this into account when planning and operating any services dependent on the affected systems. Read more here. |
| 17/05 | 15:15-23:45 | Upcoming DMS maintenance |
Danish customs maintenance for DMS. Declaration send-in will be queued for process after maintenance. |
| 13/05 | 08:30 | Known Issue |
IVER is currently experiencing issues with its SMS service, which is preventing some users from logging in. |
| 06/05 | 13:40 | Solved |
Import/Export (Tull - SE) Transferring time for electronic declarations to Export is currently more than 30 minutes. |
| 05/05 | 07:30 | Solved |
Import (SKAT DK) Currently, there are operational disruptions affecting file transfers for Import. |
| 24/04 | 13:50 | Solved |
There is a service disruption occurring in Digtoll. The manifest is currently experiencing issues by remaining in the status labeled as SENT. Troubleshooting efforts are actively underway to resolve this problem.
|
| 23/04 | 13:01 | Known issues |
Export (Tullverket - SE) Transferring time for electronic declarations to Export is currently more than 30 minutes. |
| 14/04 | 15:45 | Solved |
The internal email system for Emma is currently experiencing technical difficulties. The email operator is actively addressing the issue. |
| 26/03 | 09:00 | Known issues | Notice of service disruption (Tulli - FI) Service disruption in the following systems of Customs: · Customs Clearance System UTU · Åland tax border declarations (Customs Clearance System UTU) · Customs warehousing (Customs Clearance System UTU) · Import (Customs Clearance System UTU) · Entry / Temporary storage (Customs Clearance System UTU) · Transit (Customs Clearance System UTU). · Export (Customs Clearance System UTU) Customs has detected a disruption that may affect the customs clearance process. / Considerable slowness has been detected in the system. Use of the fallback procedure is not permitted. |
| 01/02 | 00:00 | Known issues | NCTS Final rules (Toll – NO) Visit our help center for more information regarding issues in NCTS5: NCTS 5 NO – Known issues |
| 26/11 | 12.00 | Known issues | AES/NCTS (Tullverket – SE) Please see information from Tullverket |
| 15/11 | 08:00 | Known issues | Longer response times (Toldstyrelsen – DK) Currently there are long response times/file responses, Toldstyrelsen are investigating. Read more at Toldstyrelsen ** Info page about these disturbancens at Toldstyrelsen |
| 18/03 | 18:00 – 21:00 | Upcoming maintenance |
PRD-servicewindow (Skat – DK) |
| – | – | General information | Scheduled maintenance 2025 (CGI – SE) For 2025, there will be 6 general maintenance weekends with the following time plan and 2 weekends for BTX maintenance with the following time plan. General maintenance weekends 15-16 March – Week 11 10-11 May – Week 19 13-14 September – Week 37 18-19 October – Week 42 22-23 November – Week 47 BTX maintenance weekends 8-9 March – Week 10 27-28 September – Week 39 Maintenance window 21-06 hours The general maintenance window is between 21:00 (CET) on Saturday evening until 06:00 (CET) on Sunday morning. During this period, systems and environments may be inaccessible in one way or another depending of the maintenance activities. No Coordination with Winter-Summertime / Summer-Wintertime There is no coordination with daylight-saving time anymore. This is because there is no general need for coordination with daylight-saving time changes (Winter-Summer/Summer-Winter). |