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System Status Page

Date Time Type Message
24/04 13:50 solved

 

There is a service disruption occurring in Digtoll. The manifest is currently experiencing issues by remaining in the status labeled as SENT. Troubleshooting efforts are actively underway to resolve this problem.

 

23/04 13:01 Known issues

Export (Tullverket - SE)

Transferring time for electronic declarations to Export is currently more than 30 minutes.

14/04 15:45 Solved

The internal email system for Emma is currently experiencing technical difficulties. The email operator is actively addressing the issue. 

This issue is now solved. 

26/03 09:00 Known issues Notice of service disruption (Tulli - FI)
Service disruption in the following systems of Customs:

· Customs Clearance System UTU

· Åland tax border declarations (Customs Clearance System UTU)

· Customs warehousing (Customs Clearance System UTU)

· Import (Customs Clearance System UTU)

· Entry / Temporary storage (Customs Clearance System UTU)

· Transit (Customs Clearance System UTU).

· Export (Customs Clearance System UTU)

Customs has detected a disruption that may affect the customs clearance process. / Considerable slowness has been detected in the system. Use of the fallback procedure is not permitted.
01/02 00:00 Known issues NCTS Final rules (Toll – NO)
Visit our help center for more information regarding issues in NCTS5:
NCTS 5 NO – Known issues
26/11 12.00 Known issues AES/NCTS (Tullverket – SE)
Please see information from Tullverket
15/11 08:00 Known issues Longer response times (Toldstyrelsen – DK)
Currently there are long response times/file responses, Toldstyrelsen are investigating.
Read more at Toldstyrelsen
**
Info page about these disturbancens at Toldstyrelsen
18/03 18:00 – 21:00 Upcoming maintenance

PRD-servicewindow (Skat – DK)
Service in Import + ICS + Manifest + Customs portal (DMS import) + DMS export + DMS Transit (NCTS)

Read more at Skat.dk

General information Scheduled maintenance 2025 (CGI – SE)
For 2025, there will be 6 general maintenance weekends with the following time plan and 2 weekends for BTX maintenance with the following time plan.

General maintenance weekends
15-16 March – Week 11
10-11 May – Week 19
13-14 September – Week 37
18-19 October – Week 42
22-23 November – Week 47


BTX maintenance weekends
8-9 March – Week 10
27-28 September – Week 39


Maintenance window 21-06 hours
The general maintenance window is between 21:00 (CET) on Saturday evening until 06:00 (CET) on Sunday morning. During this period, systems and environments may be inaccessible in one way or another depending of the maintenance activities.

No Coordination with Winter-Summertime / Summer-Wintertime
There is no coordination with daylight-saving time anymore.
This is because there is no general need for coordination with daylight-saving time changes
(Winter-Summer/Summer-Winter).

Customs
Get operating information from customs in
Norway, Sweden, Finland og Denmark.

NO - Toll

SE - Tullverket

FI - Tulli

DK - Toldstyrelsen